Shannon is a founding partner and Director of Capital West Mortgage Inc. and a Managing Director of Pacifica Mortgage Investment Corporation. With over 30 years in real estate finance, she specializes in residential alternative lending and portfolio management.

She co-founded Capital West in 2001, now one of BC's leading integrated real estate finance firms. She serves as President of its Lending Division, which oversees more than $500M in assets, managing Pacifica Mortgage Investment Corporation and its syndicated mortgage operations. Shannon became a director of Pacifica in 2004 and a managing director in 2010.

She is also the Chief Executive Officer and Ultimate Designated Person of Capital West Mortgage Investment Services (CWMIS), an exempt market dealer registered with the BCSC. In this role, Shannon provides overall oversight of the firm and is responsible for regulatory compliance of the firm and individuals acting on its behalf.

Active in shaping her industry, Shannon currently serves on the boards of the BC MIC Managers Association (BCMMA) and the Canadian Alternative Mortgage Lenders Association (CAMLA), where she also Co-Chairs the Western Canadian Committee. In that capacity she works alongside regulators and industry stakeholders to navigate the evolving regulatory landscape for mortgage investment corporations and mortgage brokers in British Columbia and across Canada.

In 2026, marking Capital West's 25th anniversary, Shannon established the Capital West Women in Business Scholarship, a $5,000 annual award for BC women pursuing a career in finance.